Privacy Policy rp99 — Our Commitment to Protecting User Data

1 Introduction

Rp99 fully recognizes that user trust is our most valuable asset — and that trust cannot be built without a genuine commitment to privacy. This document was created not merely to satisfy legal formality, but as a transparent guide to how every piece of data you entrust to us is truly protected.

This Privacy Policy applies to all users who register, log in, or simply access the rp99 platform — whether via desktop browser, mobile device, or the rp99 app downloaded from an official app store. Anyone interacting with our services is subject to this policy.

We encourage you to read this document in full, not just the parts that seem immediately relevant. A complete understanding of your rights and protections will make your experience on rp99 more comfortable and reassuring.

2 Data We Collect

Rp99 only collects data directly required for service operations. Below are the categories of data we may collect from users:

Rp99 does not collect sensitive data such as medical information, political views, or users' religious affiliations. Credit card numbers are never stored on rp99 servers — all card transactions are processed by licensed payment gateways with their own security certifications.

3 How We Collect Data

User data is collected through several distinct channels, each with a clear context and purpose:

• During Registration: Users actively fill in a form with basic identity and contact information.
• During Verification (KYC): Identity document upload to meet verification requirements prior to your first withdrawal.
• During a Transaction: Bank account or digital wallet details for deposits and withdrawals.
• Automatically: Technical data such as IP addresses, browser type, and session activity are automatically collected by the rp99 security system.
• Via Cookies: User preferences and basic analytics data are collected using cookies in accordance with the applicable cookie policy.

4 Data Usage Purposes

Every piece of data we collect is used exclusively for legitimate purposes directly related to the operation of rp99 services. No data is used for any purpose not disclosed to users.

• Creating and managing user accounts securely
• Processing deposits and withdrawals accurately
• Running identity verification (KYC) for regulatory compliance
• Detecting and preventing fraud, unauthorized access, and terms violations
• Providing effective and contextual customer support
• Sending important communications regarding your account and promotions (if consented)
• Improving platform quality based on anonymized usage patterns

Rp99 does not use user data for third-party advertising, commercial profiling unrelated to our services, or any purpose not listed above.

5 Sharing Data with Third Parties

Rp99 does not sell user data. However, in the course of platform operations, there are limited situations where data must be shared with third parties bound by strict confidentiality obligations:

• Payment Providers: Account and transaction data is shared with payment gateways solely to process financial transactions.
• Game Providers: Game session data required to ensure games run correctly and are accurately recorded.
• Verification Services: Identity document data is shared with licensed KYC partners for verification purposes.
• Legal Obligation: Data may be disclosed to legal authorities when required by applicable laws and regulations.

6 Data Security

User data security is a technical investment we take seriously and continuously. rp99's data security infrastructure includes multiple layers of protection operating simultaneously:

• Data transmission encrypted using TLS 1.3 protocol
• At-rest encryption for all sensitive data
• Real-time intrusion detection system and active anomaly monitoring
• Two-factor authentication (2FA) is available and recommended for all accounts
• Regular penetration testing
• Internal data access is strictly limited based on the principle of least privilege
• System security updates are performed regularly following industry best practices.

While we maintain high security standards, no system is entirely immune to all threats. In the event of a security incident affecting user data, rp99 is committed to notifying affected users within a reasonable timeframe in accordance with applicable regulations.

7 Cookies & Tracking Technologies

Rp99 uses cookies and similar tracking technologies to ensure the platform functions properly and delivers a personalized experience for every user. Cookies are small data files stored on your device when you access our platform.

• Essential Cookies: Required for core platform functionality — login, active sessions, and security. Cannot be disabled.
• Preference Cookies: Saving user preferences such as language, display, and game settings.
• Analytics Cookies: Collecting anonymized usage data to help us improve the platform.

Users can manage cookie preferences through their browser settings. Please note that disabling essential cookies may affect the normal functionality of the rp99 platform.

8 Data Storage and Retention

Rp99 retains user data only for as long as necessary for the purposes described in this policy, or as required by applicable regulations. Below are general guidelines for data retention periods:

• Active account data is retained for as long as the account remains open and active
• Financial transaction history is retained in accordance with the minimum requirements mandated by regulations
• KYC documents are retained for the minimum period required by anti-money laundering regulations
• Access and security logs are retained for a limited period for investigation purposes when required.

Once an account is closed and the minimum retention period has been met, users' personal data is permanently deleted or anonymized from rp99 systems. Anonymized data cannot be traced back to any individual user's identity.

9 User Rights Over Personal Data

As an rp99 user, you have a number of rights you can exercise at any time regarding your personal data. rp99 is committed to facilitating the exercise of these rights through a straightforward and responsive process:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
• Right to Erasure: Under certain conditions, you have the right to request the deletion of your data.
• Right to Portability: You have the right to request your data in a machine-readable format for portability.
• Right to Object: You have the right to object to the processing of your data for certain purposes.

To exercise any of the rights above, contact the rp99 support team via live chat or the platform's official email. Requests will be handled within a reasonable timeframe based on their complexity.

10 Minor User Protection

Rp99 strictly enforces a minimum age of 18. This platform is not designed for, nor intended for, individuals under the age of 18. We do not knowingly collect or process personal data from anyone under 18.

If rp99 discovers that data from a minor has been collected inadvertently, that data will be deleted immediately and the associated account will be closed. Parents or guardians who suspect a minor is using the platform may report it to the rp99 support team.

11 Privacy Policy Changes

Rp99 reserves the right to update this Privacy Policy at any time to reflect changes in our privacy practices, applicable regulatory changes, or technological developments that affect how we manage data.

• Significant changes will be communicated via platform notifications or registered email.
• The "Last Updated" date at the top of this document will always be kept current
• Continued use of the platform after changes constitutes acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how rp99 protects your data.

12 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, the rp99 team is ready to assist through the following official channels:

• 24/7 Live Chat available on the rp99 platform
• Email: [email protected] (for reference only, not clickable)
• Official Telegram: @RP99Official

All privacy-related inquiries are handled by a specially trained team. We are committed to responding to every privacy inquiry within normal business hours.

For more information about platform usage rules, please read rp99 Terms and Conditions. For responsible gaming guidance, visit the Responsible Gaming ours.